Are your items handmade?

Yes, all our items are handcrafted by skilled artisans, ensuring each piece is unique and made with exceptional attention to detail.
How do I care for my products?

Care instructions are provided with each product. For most items, gentle cleaning methods are recommended to preserve their beauty and durability.
Do you offer custom or personalised items?

Currently, we do not offer customisation. However, our curated collections are designed to fit a variety of tastes and styles.
What is your shipping timeframe?

Orders are processed and dispatched immediately. Standard delivery takes 5–8 business days; express delivery takes 1–2 business days. Please allow additional time during holidays or busy periods.
Can I return or exchange a product?

All sales are final. As each piece is handcrafted and made to order, we do not accept returns or exchanges for change of mind. We encourage you to review your order carefully before completing your purchase.

If you receive a defective, damaged, or incorrect item, please email us at ankita@asmilondon.com within 48 hours of delivery with photographs and your order details. We will do our best to make it right.
How do I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking details to monitor its progress. If you do not receive this, or have any questions about your delivery, please email us at ankita@asmilondon.com — we're here to help.